Introduction

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full.   If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.
 
The Great Little Wedding Company(“www.thegreatlittleweddingcompany.co.uk”) owns and operate this Website.
This document governs your relationship with The Great Little Wedding Company. Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

This Website may contain links to other websites (the "Linked Sites"), which are not operated by The Great Little Wedding Company. The Great Little Wedding Company has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

Privacy Policy
Our privacy policy, which sets out how we will use your information, can be found at [Privacy Policy Link]. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

Prohibitions
You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and The Great Little Wedding Company will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

Intellectual Property, Software and Content
The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of The Great Little Wedding Company or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by The Great Little Wedding Company and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

Disclaimer of Liability
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law The Great Little Wedding Company and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect The Great Little Wedding Company's liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

Linking to this Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

Disclaimer as to ownership of trade marks, images of personalities and third party copyright
Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with The Great Little Wedding Company and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to The Great Little Wedding Company.

Indemnity
You agree to indemnify, defend and hold harmless The Great Little Wedding Company, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.

Variation
The Great Little Wedding Company shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

Invalidity
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

Terms of Sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. 

In order to contract with The Great Little Wedding Company you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. The Great Little Wedding Company retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be The Great Little Wedding Company or may in some cases be a third party. Where a contract is made with a third party The Great Little Wedding Company is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

(a) Our Contract 
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

(b) Pricing and Availability
All transactions are shown in pounds sterling (£). Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.

(c) Payment
We accept online payment in a secure environment via PayPalUpon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorisation being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been despatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

(d) Your right to cancel
You may normally cancel your order (once accepted by us) for any reason up to the point of despatch. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days. If we have already dispatched your order you will have to return the item as per our returns policy detailed below.

(e) Delivery arrangements

On our site your shopping basket displays the goods you have chosen, and details of post and packing. The delivery costs for each order may vary according to the shipping method selected. Any delivery times quoted are estimates only, based on availability and normal delivery time in working days.

(f) Damages during delivery

If any part of your order arrives damaged you are required to contact info@thegreatlittleweddingcompany.co.uk within 3 days of receipt of order otherwise we may not be able to replace items.

You will be asked to supply us photographic evidence of damaged items so that The Great Little Wedding Company can make a damages claim with our courier. If photographic evidence is not provided The Great Little Wedding Company may not be able to replace a damaged item.

(g) Returns Policy

If you are not entirely delighted with the products that you have chosen you may return them to us within 7 days of receipt. We will be more than happy to offer you an exchange or, if you wish, a refund provided that the products are returned unused, complete, in perfect condition, and with the original packaging. 

The following items are likely to be non-returnable and non-refundable (unless faulty):

- personalised items that are specially made, or ordered, with your choice of name, fabric, message or other customised aspect;

- earrings (due to hygiene reasons)

If you are returning an item because it is faulty, we will refund the postage you paid both when buying and returning the item. If you are returning an item because it is unsuitable, we will not refund the postage you paid when buying and returning the item.

This provision does not affect your statutory rights relating to faulty or misdescribed goods or your right to cancel orders under the Consumer Protection (Distance Selling) Regulations. Further details of these rights are available from your local Trading Standards Department or Citizens Advice Bureau.

When you want to return an item, please follow these steps:

Fill out the returns form that was sent out with your order. Give the reason for the return, clearly mark whether you would like a refund or exchange.

- Place the returns form with your item/s and wrap them securely to avoid damage in transit back to The Great Little Wedding Company. 

- Send your package back to the address included in your despatch note.
Please note our registered address is different to our returns address. We strongly recommend that you use registered post because The Great Little Wedding Company cannot accept liability for any lost or damaged items.

Once an item has been received back at our returns office, refunds will be processed within 28 days.  We will action a refund via Paypal.  Paypal will then inform you that the refund has been made. 

Terms of Hire Goods 
(a) All goods supplied are on a hire basis only and title remains with The Great Little Wedding Company. Hereafter known as the Hiree. 
 
(b) The Hirer is the person named on the booking form. The Hirer is responsible for the goods under these terms and conditions.
 
(c) HIRE PERIOD: The hire period is 3 days  - this can be extended at the Hirees discretion for which an additional charge may be applied.
 
(d) DEPOSIT TO SECURE BOOKING:
A 25% non-refundable deposit will be required to secure a booking. Until the booking form (signed by the Hirer) and deposit is received back to the Hiree then no booking will be deemed to have been made. The balance is payable in full 6 weeks before the event date. If a booking is cancelled more than 6 weeks in advance then no more is payable, if a booking is cancelled within 6 weeks then the full remaining balance is payable.
 
(e) SECURITY DEPOSIT FOR HIRE GOODS:
A security deposit of 100% of the item HIRE price (per item) is required in the form of a cheque or credit card(details to be held on file) when balance is payable. This security deposit will be returned on collection of all undamaged items. If any damages are noticed upon collection, the customer will be notified immediately and the money will be debited from credit card. If cheque was supplied this will be cashed. A cheque for any remaining security deposit (for undamaged items) will be refunded to the customer.
 
(f) RESPONSIBILITY FOR HIRE GOODS:
The Hirer shall be solely responsible for the Hired Goods not any other third party to whom shall take possession of the Hire Goods (ie venue/hotel/florist) commencing from the time of collection and/or set-up and end when goods are re-collected from site or returned to the Hiree. The Hirer shall be alone responsible for insuring the Hired Goods are kept in good order from the time of delivery until back into the possession of the Hiree. Therefore agreement of a good provision of storage must be made and organized directly with any third party involved for any hired goods if you are leaving at the venue prior to our collection or your own return delivery on the agreed date. 
 
(g) COLLECTION OF HIRE GOODS: Collections must be inspected at the Hiree’s premises; hired goods must be checked against the booking form before being  taken.  The hire goods stated on the booking confirmation will be prepared, cleaned and checked by the Hiree, but it is the responsibility for the Hirer to check the items on the order as any shortages, breakages or incorrect items cannot be clarified or rectified after the Hirer has left the premises with the goods. The Hiree will not be liable after this time and no refunds will be given if the notification time is not adhered to.
 
(h) HIREE SET-UP SERVICE: The Hiree will deliver, set-up and collect from the specified venue (and or florist) within 15 miles of Hertford (Sg13). Requests for set-up service outside this area may incur extra costs. The Hiree will return the next day to collect Hired Goods from venue.
 
(i) CANDELABRAS: Use of floristry wire or glue is not permitted as this can cause damage to the product.
 
(j) RETURNING GOODS: Hired goods can be returned dirty, please do not scratch off any wax residue off candelabras or glass tealights as this may cause damage. All goods to be packaged in the boxes provided ready for collection/return - unless other arrangements have been agreed.
 
(k) RETURNS/DAMAGED GOODS: Any damage caused to hired goods, beyond reasonable wear and tear, will be the responsibility of the customer. The Hirer will pay for any non-returns/damaged goods/breakages/missing items to the Hiree at full RETAIL value. Details of the retail value of Hired Goods will included on the invoice at the time of booking for the Hirer's own information.
 
(l) LIABILITY: The Hiree shall not be responsible for injury or damage to persons or property howsoever sustained arising from any Hired Goods from The Great Little Wedding Company.  The Great Little Wedding Company does not take responsibility for any damage or fire caused by candles provided for any hire bookings, permission must be sought by the Hirer from the venue to use candles.  Candles must not be left unattended and should be extinguished at the end of the evening.
 
Complaints

We hope that you are 100% with our service, please let us know if you have any complaints or comments and we will endeavour to resolve disputes when they first arise. Please contact us: info@thegreatlittleweddingcompany.co.uk

Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Entire Agreement
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and The Great Little Wedding Company. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of  The Great Little Wedding Company.