The Great Little Wedding Company was set up to help brides-to-be choose stylish accessories - be it bridal accessories or venue accessories - for it is these details which create a cohesive 'look' for your special day.
Our philosophy is simple – to be personal & professional, reliable & flexible, and only stock the best products at the best prices. As a small family business, we rely on word of mouth and strive for high customer satisfaction. If you are ordering online or using our hire services - you will deal with a very small team from start to finish. We're very selective in what we sell and hire. We only work with trusted suppliers.
Have a look at the candelabras on our hire page, give us a call to discuss your requirements - email: or call: 077391 888 00 and we'll check we have availability. Once you are happy with the package we'll send you our full terms and conditions. A 25% non-refundable deposit and a signed form agreeing to our T&C's will be required to secure booking. The balance is then required in full 6 weeks before the event together with a security deposit (either in form of cheque or credit card details) until the safe return of our candelabras. The hire period is 3 days - this can be extended at our discretion for which an additional charge may be applied. You can collect the candelabra from our Hertford location or we can provide a set-up service (within 15 miles) for an additional £25. Please call us if your venue is further than 15 miles as we'd be happy to discuss this with you.
DO YOU GIFT WRAP JEWELLERY?
Fine jewellery deserves beautiful packaging. All Bridal accessories are beautifully gift wrapped in our signature white boxes with blue tissue paper - unless otherwise stated.
We will happily send directly to your gift recipient and include a little card that reads "You're Special". On the reverse we will print any personal message and this will be enclosed with the order. No reference to the value of the item will be included. At the checkout just select the ‘gift note’ option.
The safe arrival of your jewellery is important to us, provided the item is in stock we have the following options for posting available:
Standard UK delivery is £3.50 and orders are dispatched within 2-4 working days via a first class Royal Mail recorded delivery service.
Express UK delivery is also available at a cost of £7.95 for orders placed before 1pm. Orders will be delivered on the next working day
Please note for personalised favour items the usual time frame is 14 days.
WHAT'S YOUR RETURN POLICY?
If you are not entirely delighted with the products that you have chosen you may return them to us within 7 days of receipt. We will be more than happy to offer you an exchange or, if you wish, a refund provided that the products are returned unused, complete, in perfect condition, and with the original packaging.
The following items are non-returnable and non-refundable (unless faulty):
- personalised items that are specially made, or ordered, with your choice of name, fabric, message or other customised aspect;
- earrings (due to hygiene reasons)
If you are returning an item because it is faulty, we will refund the postage you paid both when buying and returning the item. If you are returning an item because it is unsuitable, we will not refund the postage you paid when buying and returning the item.
This provision does not affect your statutory rights relating to faulty or misdescribed goods or your right to cancel orders under the Consumer Protection (Distance Selling) Regulations. Further details of these rights are available from your local Trading Standards Department or Citizens Advice Bureau.
When you want to return an item, please follow these steps:
-Fill out the returns form that was sent out with your order. Give the reason for the return, clearly mark whether you would like a refund or exchange.
- Place the returns form with your item/s and wrap them securely to avoid damage in transit back to The Great Little Wedding Company.
- Send your package back to the address included in your despatch note. Please note our registered address is different to our returns address. We strongly recommend that you use registered post because The Great Little Wedding Company cannot accept liability for any lost or damaged items.
Once an item has been received back at our returns office, refunds will be processed within 28 days. We will action a refund via Paypal. Paypal will then inform you that the refund has been made.
I'VE SEEN SOMETHING I LOVE IN A MAGAZINE CAN YOU SOURCE IT FOR ME?
Of course! We have great relationships with our suppliers, please give us a call, if we can help we will!